Capital’s Jingle Bell Ball 2026 presales open at 9am UK time on Thursday November 5, with general sale at 9am on Friday November 6. Capital Plus and Radio Plus subscribers use a subscriber route, while Barclaycard and Barclays Premier Debit cardholders have a separate presale offering 10% off. Eligible cardholders do not need a Plus subscription for their route.
The event returns to The O2 in London on December 5 and 6. Capital’s ticket guide, updated November 4, introduces a Plus subscriber presale this year, which changes the preparation needed before tickets open. The choice is between an existing subscription, an eligible cardholder route or waiting for general sale; these are different access conditions for the same event.
What subscribers receive before 9am
Capital says existing and new Capital Plus or Radio Plus subscribers receive an email with a code and ticket link before the presale. Logged-in subscribers can alternatively find the purchase link in Global Player’s Home Hub. Both routes lead to AXS. Capital expressly says receiving a link does not guarantee a ticket purchase.
New subscribers can try Plus through a mobile-app subscription, with the free trial restricted to one per customer across the radio subscription packages. After the trial, Capital Plus starts at £4.99 a month or £49.99 a year; Radio Plus starts at £9.99 a month or £99.99 a year. These are radio subscription charges, separate from the price of concert tickets.
The cardholder route and general sale
Capital’s guide gives Barclaycard and Barclays Premier Debit cardholders a separate 9am November 5 presale accessible via Global Player, without requiring Capital Plus or Radio Plus. Global’s announcement says eligible customers receive 10% off when paying with their Barclaycard or Barclays Premier Card, subject to terms. The discount belongs to that eligible route; it is not a stated reduction for every buyer.
For general sale, The O2 confirms availability from November 6 at 9am and identifies AXS as its official ticketing partner. Its event page lists December 5 and 6, with doors at 4:30pm on both dates. Door-opening time is a separate event detail from the November ticket-sale time.
Choose the route before adding a subscription
Use Capital’s official guide or Global Player to reach the relevant presale, and The O2’s event page for the official AXS route. Existing subscribers can check the code email or Home Hub; eligible cardholders can use their separate option; other buyers can prepare for Friday’s general sale. The notices read for this report do not establish ticket face values, fees or remaining stock.
The new subscriber presale makes early access a decision with a recurring-service cost attached. Readers can compare their existing eligibility and the general-sale alternative before subscribing solely for access. The confirmed sale times and official ticket route help with preparation, while the ticket type, final checkout price and actual availability determine any eventual purchase.
Prepared by the editorial team from official records and reviewed public reporting.
- Capital: how to get Jingle Bell Ball2026 tickets ↗
- Global: 2026 event and ticket announcement ↗
- The O2: Capital’s Jingle Bell Ball2026 event ↗